Three promises. All three are things we already do, written down so you can hold us to them.
Every owner inquiry gets a response from a real person within 24 hours. Not an auto-reply, not a ticket number.
Why this matters. The most common reason owners leave a property manager is not cost. It is silence. This is the promise the rest of the business is arranged around, which is why a new lead pushes a notification to a real phone the moment it arrives.
Anything above $250 gets your explicit approval before work starts. Below that we handle it and keep the property moving, using in-house maintenance where we can so small jobs stay small.
Why this matters. Owners overwhelmingly want to approve repair costs before work begins, and marked-up invoices for work nobody authorized is the complaint that ends relationships. Every repair is documented in your owner portal either way.
Total satisfaction, or cancel anytime. No termination fee, no notice period to negotiate your way out of, and no contract keeping you in a relationship that is not a good fit.
Why this matters. Most management agreements are written to make leaving difficult, which tells you what the company expects you to want to do. We would rather earn the next month than hold you to the last one. It also means the only thing keeping your business is the work, which is the arrangement we want to be in.
Start with the free analysis and see how fast you hear back.
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